Please go through the following FAQs containing solutions to most common problems faced by our
customers.
You can submit a support request below if you cannot find solution to your problem in these
questions.
After your free trial, you'll receive an email notification. To continue using Funic Tech HR, simply select a plan, provide some basic data, and agree to the subscription charges.
Yes, an annual subscription plan is available, based on the existing plan and number of users for 12
months. Any changes in plan or users will be reflected in the billing.
There are no cancellation fees or lock-in periods for any of our plans. However, if you have an annual
subscription, the remaining credit won't be refunded upon discontinuing the service.
We prioritize data security. Strong access control, multi-tenancy architecture, and SSL encryption protect your data, ensuring its safety at all times.
At Funic Tech HR, we value our clients and have a reliable cancellation/refund policy in place for their
convenience. Kindly review the following rules governing the cancellation/refund process:
To cancel your account, please notify us at least 15 days before the end of your term by sending an email to info@funictech.com. Once you cancel, your data will be removed from our servers within 90 days. Please ensure that you genuinely wish to deactivate your account, as data deletion cannot be undone.
The automatic renewal will occur at the end of each subscription term. A subscription term could be a month, a year, or any other predefined period for which the subscription was initially purchased.
While customers have the option to upgrade or downgrade their services, the company does not offer refunds for any changes made to the service level. This means that if a customer decides to downgrade their service in the middle of a billing cycle, they will not receive a pro-rated refund for the remaining unused portion of the higher-tier plan.
In the event of early termination, the company will not refund the money paid for the unused portion of the term. This means that the customer will not receive a refund or reimbursement for the services they will not be using for the remaining duration of the contract.
